Privacy Policy

Effective Date: January 1, 2026

This page explains how Elk River Contracting LLC handles the personal information you share with us, whether that’s through our website, a contact form, or a phone call. References to “we,” “us,” and “our” all refer to Elk River Contracting LLC.

Information We Collect

If you contact us about a project, you’ll typically share some basic details:

Your name
Email address
Phone number
The address or location of your project
A description of what you’re looking to have done
Any photos or documents you want us to see
How you’d prefer we contact you back

Our website also gathers some general technical information automatically, like browser type and how visitors navigate the site. This helps us keep things working and make improvements where needed.

How We Use Your Information

We use what you share with us to respond to your inquiry and run our business. Specifically:

Returning your calls and messages
Setting up consultations and site visits
Preparing estimates
Keeping you updated during your project
Sending appointment reminders
Asking for feedback or a review after the work is done
Making improvements to how we serve customers

We do not sell your personal information. We don’t rent it or pass it along to anyone for marketing purposes.

Texts and Phone Calls

By submitting a form on our website, requesting an estimate, scheduling a consultation, or contacting us directly, you’re agreeing to receive calls and text messages from Elk River Contracting LLC about your inquiry, appointments, estimates, and project updates.

Frequency depends on what’s happening with your project. Standard message and data rates may apply.

To stop getting texts, reply STOP at any time. Reply HELP for help, or just give us a call.

Sharing Your Information

We work with a handful of outside services to run our business: scheduling tools, communication platforms, project management software, and similar. Those providers may handle your information as part of doing their job for us, and they’re required to keep it confidential.

We may also share information when the law requires it or when we need to protect our legal rights.

Data

We take reasonable steps to keep your information safe from unauthorized access. No system is perfectly secure, but we use practices that reflect what’s standard for a business like ours.

Cookies

Our website uses cookies and similar tracking tools to help with site functionality and analytics. If you’d rather not allow cookies, your browser settings will let you turn them off.

Third-Party Links

You may run into links on our website that take you to other sites. Once you leave ours, we have no control over how those other sites handle your information, so check their privacy policies if you’re concerned.

Your Rights & Choices

You can ask us to:

Show you what personal information we have on file for you
Correct anything that’s outdated or wrong
Delete your information, where the law allows

Updates to This Privacy Policy

If we update this policy, we’ll post the new version here with a fresh effective date.

Contact Us

Questions about your privacy or this policy? Here’s how to reach us:

Elk River Contracting LLC
Address: 3607 NE Otter View Cir Suite 102, Ankeny, IA 50021
Email: cole@elkrivercontracting.com
Phone: (515) 419-8163