Privacy Policy

Last updated: September 30, 2026

Elk River Contracting LLC (“Elk River,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we and our service providers collect when you visit our website (the “Site”), how we use and share it, and the choices you have. Please read it carefully. By using the Site, you acknowledge the practices described here.

Information We Collect

We collect information in the following ways:

  • Information you give us directly. When you contact us, request an estimate, or otherwise interact with us, we may collect your name, email address, phone number, the address or location of your project, a description of what you’re looking to have done, any photos or documents you want us to see, how you’d prefer we contact you back, and the contents of your messages.
  • Information collected automatically. When you visit the Site, we and our service providers automatically collect technical information such as your IP address, device and browser characteristics, operating system, the pages you view, the links you click, referring pages, and timestamps. We collect this using cookies, pixels, tags, and similar tracking technologies.

How We Use Information

We use the information described above to:

  • respond to your inquiries and run our business;
  • return your calls and messages, set up consultations and site visits, and prepare estimates;
  • keep you updated during your project and send appointment reminders;
  • ask for feedback or a review after the work is done, and make improvements to how we serve customers;
  • measure and improve the performance of our Site and our marketing; and
  • comply with our legal obligations, prevent fraud, and protect the security of our Site.

Texts and Phone Calls

By submitting a form on our website, requesting an estimate, scheduling a consultation, or contacting us directly, you’re agreeing to receive calls and text messages from Elk River Contracting LLC about your inquiry, appointments, estimates, and project updates.

Frequency depends on what’s happening with your project. Standard message and data rates may apply.

To stop getting texts, reply STOP at any time. Reply HELP for help, or just give us a call.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support the activities described above. Some of these technologies persist across sessions and may allow you and your device to be recognized on return visits. You can usually control cookies through your browser settings, although disabling them may affect how the Site functions. We do not currently respond to browser ‘Do Not Track’ or Global Privacy Control signals.

How We Share Information

We may share your information with:

  • Service providers that perform functions on our behalf, including scheduling tools, communication platforms, project management software, and similar;
  • Analytics and advertising technology providers, to the extent their cookies or tags operate on our Site, which may use information to help us measure and understand Site traffic;
  • Professional advisors and authorities when required by law, to enforce our rights, or to protect against fraud or harm; and
  • A successor entity in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information for money, and we do not rent it or pass it along to anyone for marketing purposes. We do not upload or match your information to build advertising audiences on social media or search platforms.

Your Choices and Rights

You may opt out of our marketing emails at any time using the unsubscribe link in any message. Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of certain advertising-related sharing. To make a request, contact us at the address below. We will respond as required by applicable law and will not discriminate against you for exercising these rights. If we decline a request, you may ask us to reconsider.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites, and this Policy does not apply to them.

Children

The Site is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, please contact us and we will delete it.

Data Retention

We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including to provide and improve our services, carry out and measure our marketing, maintain suppression and opt-out records, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we securely delete or de-identify it. We determine the appropriate retention period based on the amount, nature, and sensitivity of the information, the purposes for which we use it, and any applicable legal requirements.

Changes to This Policy

We may update this Policy from time to time. We will post the updated version on this page with a new “Last updated” date. Material changes to how we collect or share information will be reflected here before they take effect where required by law.

Contact Us

If you have questions about this Policy or wish to exercise a privacy right, you can write to us at:

Elk River Contracting LLC
Address: 3607 NE Otter View Cir Suite 102, Ankeny, IA 50021
Email: cole@elkrivercontracting.com
Phone: (515) 419-8163