Privacy Policy

Effective Date: January 1, 2026

Elk River Contracting LLC (“Elk River Contracting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address or project location
  • Project details or messages you submit
  • Photos or documents you share with us
  • Communication preferences

We may also collect non-personal information such as browser type, device information, and website usage data to help improve our website and services.

How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and requests
  • Schedule consultations, appointments, and site visits
  • Provide estimates and project information
  • Communicate about your project or services
  • Send appointment reminders and service updates
  • Improve our services and customer experience
  • Request reviews or feedback related to completed work

We do not sell, rent, or trade your personal information to third parties.

Text Messaging & Communication Consent

By submitting your information through our website forms, requesting an estimate, scheduling a consultation, or contacting us directly, you consent to receive calls and text messages from Elk River Contracting LLC regarding your inquiry, appointments, project updates, estimates, and related communication.

Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly.

How We Share Information

We may share your information only with trusted service providers who assist us in operating our business, such as scheduling tools, communication platforms, or project management software. These providers are required to keep your information secure and confidential.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no system can be guaranteed 100% secure, we use industry-standard practices to safeguard your data.

Cookies & Website Tracking

Our website may use cookies or similar technologies to improve functionality, analyze traffic, and enhance user experience. You can choose to disable cookies through your browser settings if you prefer.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Your Rights & Choices

You may request to:

  • Access the personal information we have about you
  • Update or correct your information
  • Request deletion of your information (subject to legal requirements)

To make a request, please contact us using the information below.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Elk River Contracting LLC
Address: 3607 NE Otter View Cir Suite 102, Ankeny, IA 50021
Email: cole@elkrivercontracting.com
Phone: (515) 419-8163

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